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Dropbox Business

Dropbox Business

Overview

What is Dropbox Business?

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single…

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Recent Reviews

Drop it like it's hot

9 out of 10
December 22, 2023
Facilitates operations when users are off-site allowing us to work remotely. We are easily able to share files in real time and it is most …
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Dropbox is great for the price

9 out of 10
December 21, 2023
Store files related to projects we are working on and allow multiple users to simultaneously access the same document(s) at the same time. …
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Dropbox All the Way!

10 out of 10
December 19, 2023
Use it to track all real estate documents, photos, marketing materials, team notes, projects, and assignments, basically, every document …
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File sharing the best

9 out of 10
February 15, 2022
Dropbox is assisting me trade and offering data with clients in a substantially more secure and effective manner. Clients are inclined …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • File organization (126)
    9.4
    94%
  • File search (126)
    9.2
    92%
  • Performance (126)
    8.6
    86%
  • Access control (126)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Standard

$15

Cloud
per user/per month

Advanced

$25

Cloud
per user/per month

Enterprise

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dropbox.com/business/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Dropbox Restore Demo Video

YouTube

Dropbox Business Demo - How to Use Dropbox Business for Beginners

YouTube

Come Demo Dropbox Business

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.8
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.2
Avg 8.5
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Product Details

What is Dropbox Business?

Dropbox Business Integrations

Dropbox Business Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

Dropbox Business starts at $15.

Reviewers rate Video files and File organization highest, with a score of 9.4.

The most common users of Dropbox Business are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(834)

Attribute Ratings

Reviews

(1-25 of 39)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox for Business (DFB) as a vehicle for sharing within our organization. In addition since we work with a variety of external consultants and experts who we do NOT want to provide access to our secure corporate network, we use DFB and provide them with access to DFB in order for them to provide information, review information, etc. DFB is automatically backed up to our corporate servers in a highly secure manner.
DFB has proven to be a convenient solution and we use its team functions to organize information by projects and provide specific team members (internal or external) to the specific team files/information.
  • Provide access for external consultants to information without needing to provide access to our secure corporate network.
  • Organize by teams and projects.
  • Straightforward process for adding and removing team members and access.
  • More helpful training information for users.
  • More helpful training information for Administrators.
For cases where one needs to share information with team members who do not have access to the corporate network. As a repository for secure and team based information sharing. Also can control team member access privileges in a straight forward manner and easily add/remove team members. We have used it to share a wide variety of type of files/documents and it seems to handle well. Also we work with a variety of global team members and the system accessibility is very good.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Dropbox Business across our whole organization. We have employees who are scattered in different locations with several working from home and one working out of state. Dropbox enables us to collaborate on workflow and to share documents across all of the various locations in which we have employees. Not only does it allow us to do this, but it also provides security in that it enables us to store all of these documents, readily accessible, in a cloud. We are very happy with Dropbox and it provides great value to our organization.
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
  • I don't personally have any thing which I think Dropbox Business could improve upon. I am happy overall.
Dropbox Business is especially well-suited for organizations that have multiple locations, especially with a lot of remote employees as a result of Covid-19. Once again, I can't think of a specific situation in which is less appropriate as it certainly meets all of the needs of our organization. It offers a lot in terms of being able to work together as a team.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have numerous documents that need to be shared with and signed by our clients. These documents, need to be securely stored and shared as they contain sensitive information about the clients and their 401k plans. Also, we can share weekly reports and testing results for their 401k plans. Again, all of this data needs to be protected as there is sensitive information about clients' officers and management teams. The reports may have PII data about the plan participants.
  • Share documents.
  • Store documents.
  • Document collaboration.
  • Better password management.
  • Easier SSO.
I can access my Dropbox from anywhere. That is nice because I may be out and only have my mobile device with me and I need to take care of something for a client. I can provide faster turnarounds. Data privacy and protection are key and Dropbox provides that. Our reports contain sensitive PII and financial data and we must make sure they are safeguarded at all times. Dropbox also lets us meet and comply with various cybersecurity laws like GDPR.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We originally started to use Dropbox Business as a solution to share data with other external users, consultants, and customers. We really loved using this tool in the beginning as it was easy to share large files, but when sharing to users that do not have enough storage on their personal account. It turned into more unnecessary work. But I love the secure sharing features that it provides and allows you to password protect as well as expire the link. Those are features that have been available for years.
One way we like to use it create a shared folder for a specific need and provide read/write access to non-pro users to access it. This works just fine as most company users do not have the need for the premium features and this helps with cost and efficiency.
We are now using Microsoft SharePoint/OneDrive a little more but always go back to Dropbox when need to share securely. If wanting to purchase this product, please use a trial and have a plan prior to starting to make sure the features you need and want will work well for your organization, before spending the money on the annual subscription.
  • Secure File Sharing with external users
  • Share link expiration
  • User control
  • Keeps track of user file changes
  • When dropbox.com detects a user creating an account, it will suggest to have your IT department add you as a user
  • Not require the external user that is trying to access the shared date to have enough available storage
  • Reconfigure the folder structure for sharing
  • In order to configure your company branding, you need to have a certain amount of paid users under the account
Dropbox Business is still very useful when sharing secure data with external users and providing them with a password and link expiration. I still think that this is a secure way of sharing data. I normally share the link via a new email and if the possibility is available, text the password to the user.
Sharing data internally is not ideal as we can now use Office 365 SharePoint/OneDrive which is making things a lot easier for us as a company.
Amy Welsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Dropbox within the math department at Davidson Academy. We have a departmental dropbox with shared folders as well as a subfolder for each individual within the department.
  • Real-time Shared Documents
  • Ability to access all department documents in one place
  • Ability to edit work without having to send a single document back and forth between team members.
  • I wish there was a way to better manage conflicted copies of documents.
We keep track of student calculator codes. We have one master spreadsheet that all members of the math department have access to. That way, we can all add information from our students to one centralized location. In addition, we can look back at past years to check students' calculator codes from years when they were in a colleague's class.
May 28, 2021

Dropbox Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We primarily use it to swap video and image files between us and our clients for Amazon listings. It makes it super easy to share various documents across platforms and between different individuals and agencies. Especially when you are attempting to share larger files it is a great option to streamline that process.
  • Sharing large files between clients
  • Streamline the sharing process of assets
  • Makes integrating new clients information and assets seamless
  • Not as user friendly as google drive or other cloud based softwares
  • I wish that it was integrated into your browser like google drive but I am not sure if that is possible
  • I would say that it works great for what is advertised but there are better options out there in my opinion.
I think it works great for what it is designed to do. I personally prefer just sharing things via google drive links but I still utilize Dropbox all of the time in communication with my clients and sharing various documents and assets. As said before it works great, just not my preferred method.
May 24, 2021

Boxing Dropbox

Oran Bar-Tal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it across the organization. It is a good backup with history support and helps me easily share content with different team members in my organization and/or clients.
  • It has top-notch security, which is highly appreciated by my clients.
  • The history feature saved us numerous amounts of time from re-doing work.
  • Ability to track who made changes to a document, and comment on it helped us with keeping content organized and avoiding conflicts.
  • Recently we started integrating Dropbox into other product management and communication tools such as Slack and Monday. Works really good.
  • Once we had a major problem where one of the employee accidentally deleted lots of data and had to restore. It appears that this mechanism work much less effective than restoring a group of files. Eventually it took Dropbox about 2 months with resolving the issue, and us additional 2 weeks of cleanup afterwards.
  • Dropbox is getting very expensive and there are today some alternatives that have better price to value ratio.
It is very good for small organizations or very large organizations. Everything in between may have problems with the sheer cost of maintaining the users' costs. Also, it is not recommended if your company has a huge amount of data as currently, Dropbox lowered the amount of storage they're offering for small businesses.
Bil Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Business allows us to share files with each other, customers, and vendors. This helps us because we work with many people that we can't just go see. So the ability to share drawings, files, pictures, and videos is essential to moving a project forward. Dropbox helps us do that and makes sure we can access the information anywhere we can get online.
  • The ability to share information.
  • You can invite others to your files.
  • You can keep the information separate and limit who gets access to what.
  • The interface has been a little clunky at times and any time it updates you may have to relearn how to use it.
Dropbox Business is great for getting larger files back and forth between people. We use it because we have a team on the road and they can share pictures to it with our team in the office. Also, customers or vendors have used Dropbox to share files with us as well. This is especially useful for sharing videos, which we need to see how machinery is functioning to understand if there are issues with it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dropbox is used as a cloud-based file management tool for most of our organization. We use it both as a backup and as a way to share information easily without email attachments. We also occasionally use it for sharing large files or folders with outside vendors or other organizations. This is particularly handy with albums of photos.
  • Backup information.
  • Makes collaboration and sharing documents easy.
  • Compatible with lots of tech including phones, laptops, etc.
  • It can be a bit slow to navigate when you have a large amount of folders backed up.
  • Automatic imports can be a bit worrisome when sharing content.
  • Tough for some older users.
Dropbox is well-suited for backing up information and sharing it throughout an entire team without having to use email attachments. It is perfectly suited for multiple devices and the automatic backup features help data to be backed up very easily. The tool could be a bit more user-friendly for me.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Business is used to sync files across multiple users' computers, and the entire organization uses it. We also use it to send large files to people outside of the organization rather than trying through email. Dropbox Business serves as a cloud-based backup for our files and a central location for anyone in the organization to locate images, documents, or software they need to install.
  • Quick and easy synchronization to the cloud
  • Ability to access information across platforms
  • Price compared to other options
  • Being able to handle communication over a VPN
If they need cloud-based storage, then I recommend Dropbox Business. There is a ton of storage, it's the easiest platform to use, and the integration into Windows and Mac OS is excellent. It can also generate links to files if you want to share them with other people. Plus, if other people in your organization are already using it, it's a must-have.
Prathamesh Muzumdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized

Dropbox Business is used across all verticals in my organization. It is a one-stop solution for file storing and sharing. It is very flexible and stable when it comes to transferring large size files and documents. From the point of view security, it provides a great platform to store proprietary information using encryption key security. Such features are critical in helping organizations to trust and migrate exhaustively to cloud storage like Dropbox Business. Smart sync feature in the Dropbox Business allows you to sync and autosave files from your desktop to the cloud. This way, an auto backup is created the moment you start working on a file. Dropbox Business allows you to add members and share your folder with others. Dropbox Business integrates well with enterprise software, where information collaboration can take place across different software.



  • Collaboration is very fast and secured.
  • Document storage is seamless with auto arrange. Folder views are very graphical, and navigation is easy.
  • Dropbox Business mobile phone app needs continuous updates, and the app only works after update.
  • No traceability or tracking logs, this is a major issue.
Dropbox is an excellent channel for file sharing and collaboration. We share files across many verticals, and dropbox is excellent for that purpose. Very effective file encryption for security works well when you have more than 800 users using the channel at the same time. Auto-sync is a great feature. Your desktop client syncs and backups your files daily. Working with Dropbox with anything other than your laptop is a big challenge. The smartphone app is hard to use, very frequent updates that lead to disruption in sync and file share. File previews are not good, very blurry, and hard to read. Also, no tracking logs to keep a record of the file transfer.
Janaye Steadman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Business across our business. We are a small business, running social media - that means a LOT of content to store and share. Dropbox business has made this so much easier for us - especially the sharing part. We are so much more organized than before, and that is one of the greatest features. Another reason we love it is that we are able to share files (singe files) with clients with ease.
  • Ease of sharing files.
  • Ease of editing one document between several users.
  • Better training for new users when setting up Dropbox Business (it is slightly different from the personal version).
Because it is a paid service, it may not be the most beneficial for some small businesses. Especially if a business does not have many files to store/share, then I could see this being overkill. Google Drive would probably suit that situation. If you DO store/share a lot of files, then this is an excellent option. I especially LOVE that I can view all files on my desktop but I don't have to STORE them on my computer's storage (you can sync them only online). This is useful too because when switching between devices I always have everything I need.
Angel Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Business has been an attractive work solution due to its vast availability to allow me stability when transferring all types of files or documents. I am delighted with what I have achieved with the help of this platform. Since day after day, I can store important information related to my work area, in a cloud that adds an encryption key security, and which protects 100% of all my information, I will continue using Dropbox Business to continue obtaining these fantastic benefits.
  • File transactions to some other employee using the Dropbox network is extremely fast, achieving effectiveness at all times.
  • Dropbox Business design provides comfort for anyone who uses it.
  • You cannot download files that are already stored in the cloud, from the Desktop App, only new files can be uploaded.
  • The mobile phone app cannot be used if it is not updated.
Dropbox Business is a comfortable platform. It's a way of transferring files almost instantaneously, which is what most attracts the attention of companies. This platform has excellent security for each file that is stored, ensuring that the information always remains private until an administrator's permission is granted. You can access any file, just having the Dropbox App, and it can be accessed from anywhere.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our team needed a document storage platform that was familiar, easy to use with a clean UI and robust security to meet our vendor requirements. The types of documents we needed to store were mainly PDFs, images and some Excel worksheets. Our team is remote and needed a solution that allowed for near-real-time synchronization and accessibility on numerous devices to cater to the needs of both Mac and PC users along with some mobile device access where required. We found Dropbox Business to check off all those boxes despite our email being GSuite and us having free access to Google Drive, the preferred solution was Dropbox Business after testing some use cases with our team.
  • Real time synchronization.
  • Robust security with 2FA.
Dropbox Business ticked off all the right boxes for us except for the lack of a built-in editor similar to Google Drive/Google Docs, the solution is robust enough for most businesses and had solid security features for the most demanding environments. The common and user-friendly interface means that little to no training is required which definitely speeds up adoption by our teams. The sharing ability also allows us to seamlessly share files with customers with a lot of granularity on the options.
Rose Marian Foster | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is being used by some teams in my organization. Dropbox has a series of utilities that can help you to better manage the information that the company possesses. Workers can store and synchronize online files between computers and mobile devices and share files with other users or customers effectively. It allows us to share resources independently of the device and the location. It integrates easily and quickly with the rest of the business applications.
  • Dropbox Business has a large number of users, which facilitates sharing documents with other organizations and users.
  • It offers the possibility to access from anywhere, from a mobile device or computer.
  • The platform offers several ways to share the content. It allows to store large amounts of data and optimize the use of bandwidth thanks to LAN, Delta and Smart Sync synchronization systems.
  • It can be easily migrated if you are already using the Dropbox private version.
  • Dropbox Business is a good software to store information, however its main weakness is that it does not integrate with other applications of great interest in the organization.
  • When sharing files, you should not work on the same file at the same time, as it causes conflict and two copies of the file are created.
One of the great advantages of Dropbox Business is that the user is already used to working with the tool, so that the management of the change, and the implementation and training times are reduced exponentially. It offers access from all devices and storage that proves to be flexible. It generates a backup of your files and folders, so that it is no longer necessary to save the information on USB or other hard drives, where they can also be lost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it company-wide to allow people working remotely to share files. We had a server previously that needed a password and connections to get into while working outside of the office, however it became cumbersome to work with. Dropbox Business was purchased and took away the need to sign into the server.
  • Easy uploads and downloads
  • Easy signing in
  • Copies the format of a typical file storage
  • Sometimes it appears my computer bogs down trying to sync all of the files
  • Long folder or file names aren't known at the time, until you go in later and are unable to open the file
Best suited is that it really copies the look and feel of a normal file storage system on your computer. It feels that I'm working right on our own server or computer. The quick syncing is great while working with people remotely. It forces duplicate copies to be made so that people see if a specific [version] s already open.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Business to synchronize, transfer and store data in our daily studio work. We use it when working with freelancers if we need quick results from them. We also use it for paperwork with our customers. Sometimes it is used by studio employees working from home if it is not possible to use VPN.
  • Dropbox works great in conjunction with Google Mail, Microsoft Office 360.
  • Simple authorization system as well as administration.
  • Service is present on all platforms (Windows, Linux, iOs, Android)
  • Works in background mode and does not overload the operating system by synchronizing updated files on the fly.
  • Dropbox saves the files history and it often helps to avoid errors just retrieving backup versions of the document.
  • The system of protection of files stored in the cloud space is not very clear, so there is no certainty that the data is completely safe. Therefore, we use mainly to store data that does not require increased privacy.
  • There is a limit of two to three TB
  • The price of the service is high for small businesses compared to Resilio Sync
  • English is preferred when communicating with customer support for a faster result.
  • There were problems in synchronizing files with a large size (more than 1 GB), which did not contribute to efficiency.
For small businesses to exchange documents, a cheaper option would be Recilio Sync or the free version of Dropbox. For a medium-sized company, Dropbox is suitable for exchanging and storing non-confidential documentation. At first, it's easier to start with a standard business plan. Perhaps the existing functions(options) would be enough, and if not, there is always an opportunity to update plan.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Dropbox for a number of my clients, and for most it's on the basic level of simply being able to store files both in the cloud and on the computer locally, as well as to easily share files and folders with other Dropbox users. One of my clients uses Dropbox extensively throughout the organization for a plethora of reasons. Many users in the organization have both a laptop and a desktop, and Dropbox allows them to keep their files in sync b/w the two computers. In addition, Dropbox is integrated with a Windows Server machine with what I call a "master" Dropbox account. On the server, their are shared folders for each user in the organization - for select users, these user folders are also linked to their Dropbox account. This allows for select users to have access to Dropbox, while still storing files on the server for non-Dropbox users to access.
  • Dropbox is one of the best tools to sync files b/w multiple computers. It's easy to install and integrates nicely with both macOS and Windows based system, as well as Linux systems (though it is a bit more complicated of an install process).
  • Dropbox has a an intelligent and easy to understand conflicted file system. If one file is opened in two locations at once, Dropbox automatically creates a duplicate of the file entitle "[filename] [computer name] conflict copy [date]" - wherein the [filename] is the name of the file, the [computer] name is the name of the computer that generated the conflicted copy, and the [date] is the date the conflicted copy was made. This an invaluable tool to prevent information from being lost or over written.
  • Dropbox has a versioning system, wherein pervious versions of a file can be accessed via the web interface. Version history also includes the ability to recover accidentally delete files. Both version history and file recovery stores files for 120 days.
  • A unique aspect of Dropbox for Business (not found in the consumer version) is "Smart Sync." Smart Sync allows for you entire Dropbox folder to be visible on your computer at all times, but files are downloaded intelligently downloaded to save space on the local drive. If a file is stored in the cloud, but no not he computer, the minute you open the folder on the computer the file will download. Smart Sync also allows you to select files and folder to mark them as always local - meaning they will always be available both in the cloud and locally. Smart Sync is an invaluable tool when a users Dropbox folder contains more data than the local hard drive can handle.
  • Dropbox has a fairly robust admin console, wherein you can manage users, add users, delete users, and even temporarily login as a user to view their Dropbox data without needing to know their password (or having to reset it).
  • Dropbox supports two factor authentication, which can be enforced on a per user basis as well as organization wide basis, greatly increasing security.
  • Dropbox provides integration with Microsoft Office, allowing for more than one person to be accessing an Office file simultaneously, and thus able to collaborate directly with the file.
  • Team folders is a great feature that allows you to create a specific folder for a department or team within an organization. Dropbox members can be added to a specific team, and immediately have access to the team folder without it needing to be manually shared with said member. In addition, folders within a Team folder can be shared with other members outside of the team.
  • Dropbox support, while relatively responsive, is not always the most helpful. Often times, support will simply link you to knowledge base files without digging more into the issue. When you can elevate your issue further, it often times tech support multiple days to respond to your inquiry.
  • Dropbox is not technically supported on Windows Server machines. While it installs and appears to work just fine, if any issue occurs with it, Dropbox support won't help you. I have never be given a real reasons as to why Dropbox is not officially supported.
  • Dropbox recently raised their prices rather substantially and created a two tiered business option. Originally, Dropbox for Business was $10/user/month (with a minimum of 5 users), and provided access to all the admin features that were available at the time. However, now the two tiers are Dropbox for Business Standard and Dropbox for Business Advanced. Standard is now $12.5/user/month with a minimum of 3 years and Advanced is $20/user/month with a minimum of 3 years. While Standard is not that much more expensive than the previous price, Standard includes substantially less features than what were originally available. If you want all of the advanced features that were previously available, you must purchase the Advanced tier - which is double the price of what it used to be.
  • Dropbox's auto-update feature is extremely frustrating. You have ZERO control over how or when Dropbox updates. There is no option to manually check for updates, and there is no option to turn auto-updates off. On more than one occasion, an update has caused Dropbox to close and NOT re-open. Often times, users don't realize Dropbox has quit until they notice Dropbox no longer syncing.
  • When a sync error occurs with Dropbox, finding the underlying issue isn't always easy. Often times the Dropbox notification icon will simply state that a file can't sync do to "Access Denied." The file name is given, but not the path to the file name, nor the underlying reason of the "access denied" error.
  • One of the biggest frustrations with Dropbox is that you can't create a shared folder within an existing shared folder. For example, you have a folder "shared_a" that you have shared with a number of people within your organization. Inside of "shared_a" is a folder "shared_sub_a" that you would like to share with a number member of your organization. You would like this person to be able to see "shared_sub_a" but not "shared_a." Unfortunately, this is currently not possible to do. You can create a completely separate folder and share that with multiple people - but that is a far more cumbersome way to do things. Team folders help to alleviate this issue somewhat (see the Pros section), but it is far from an ideal experience.
If all your organization needs is an easy to setup and reliable way to sync files and folder b/w multiple computers, Dropbox sync engine is second to none. In addition, if you primarily work with other users, both within and without your organization, Dropbox makes it extremely easy to share files and folders with other users. There are some well designed and easy to use admin and management tools that make managing your organization fairly easy to do. Compared to other services (such as Microsoft's OneDrive or Box), the admin center is well laid out and easy to understand.

When used within a small organization - maybe a dozen employees - implementing Dropbox and scaling it out to your users is a fairly easy thing to do. However, in larger organizations, especially in an organization that is already using a centralized server for file sharing, implementing Dropbox is a far more time consuming tasks - and can take a certain amount of trial and error to implement it in the most effective way possible.

In addition, cost is a major consideration. At $12.5/user/month or $20/user/month (both if billed yearly - $15/month or $25/month if done a month-to-month basis), costs can add up quickly.
Daniel Ledbetter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Business to store all of our company files. This includes files accessible to all employees, files only accessible to the administrative staff, and files each employee can store for use at home. We have electronic copies of all of our records now and I am able to track changes as well as undo unwanted changes. Any files that are deleted by accident can be stored easily and there is more than enough space to store all of our files.
  • Easily restrict file access for users
  • Restore deleted files
  • Track changes and restore previous versions of files
  • Large amount of storage
  • You have to use the website to remove files from the shared company folder, even if you are an Admin
  • The default settings produce a notification every time a file is edited
  • When using mobile, the app defaults to a preview mode rather than opening the file with Word, Excel, etc.
If you need to store a large number of files that need to be backed up and inaccessible to some employees, but not others, Dropbox Business is great. If you don't have a lot of files and your organization is small, you probably don't need to pay for this service with its per-user pricing. If you are using very large media files, the storage space might fill up too fast compared to text files and PDFs.
Alexander Palma Ibarra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Business makes it easy to share large files that are too large to send via email. With Dropbox Business, I have solved business problems by sharing and updating documents in real time. Communication and access to files has now become very easy since all critical information is stored in the cloud safely, Dropbox Business streamlines our workflow because all collaborators can instantly modify and synchronize.
  • Dropbox Business centralizes and stores your files securely.
  • Dropbox Business has an excellent integration with other platforms and tools, which increases its functions and capabilities in performance.
  • The folders in the cloud are protected with permission of access to users, granting an extra level of security in the network for its control and management.
  • In Dropbox Business, remote device erasure is a bit complex to execute and complete.
  • Authentication of two factors (2FA), sometimes of a problem of access to the tool.
  • The Dropbox Business team can improve the quota of the monthly calls that are made through this tool.
I would highly recommend Dropbox Business to all those people or companies that are looking for a solution that can satisfy their needs for secure storage and file sharing in the network, since it has all the fundamental characteristics for this service.
Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dropbox Business for all our document cloud storage. We have folders for every client and project and have organized it in ways that allow all our team members to access files in a structured way. We also use it to store frequently used documents like marketing assets, logos, letterhead, or stationary.
  • Syncs accross mobile, desktop and web browser in real-time.
  • Works with PC and Apple operating systems.
  • Allows for admin recovery of deleted files.
  • Sometimes the user experience for PC vs. Apple users can be different (PC doesn't support certain symbols or file name length)
  • If a user uses the desktop app and unselects folders, they can have a hard time finding them later.
  • Would like an easier way to limit folders to 'read-only' if necessary
For a small, remote team like ours that is often on the road, Dropbox is great because it can be accessed by anyone anywhere. The mobile app is really nice and handy in client meetings to pull up documents.
Angelo John Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a solopreneur that collaborates frequently with others. In the process of collaboration, I frequently must exchange documents and other files and have those files be available for editing by others.
  • As one who produces podcasts, I routinely save my recordings to Dropbox. Unlike some of its competitors, Dropbox has an audio player that I can use to listen to the raw podcast prior to editing.
  • As a trainer, I've posted training scripts I've created and invited my collaborators to weigh in and make changes.
  • As a writer, I've frequently uploaded drafts on Dropbox and allowed others to edit or respond to them.
  • It could allow the ability to search within particular files, as opposed to needing to search by title only.
  • Dropbox has a feature called "Paper." I suppose it's useful, but I'd like a better understanding of its utility.
Dropbox is useful for anyone engaged in the process of collaboration, particularly involving documents.
Miguel Brito | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use this software as one of the main programs to store information. We work in an institution that finances projects and we need a large amount of storage that is effective and safe. Dropbox has given us the service we want.

Currently, our entire institution uses this software, with the difference that some departments use it more than others. There is a department that tracks projects and they use this software more often because they need to keep project reports, photos, videos and coordinates of everything they have done. This has allowed us to have all our information stored in one place, in a secure way, and that is what we are looking for because it is confidential information
  • I like we can have a chat support 24 hours, and you do not have to register for a specific time
  • The storage space is 2TB. It's a good amount
  • I can easily synchronize it with the oficce 365 program
  • When you have a long time without using your account, you run the risk of losing it
  • If you are a victim of hacking, you do not have the ability to recover your information. I think they should work more on a proposal to solve that problem if that happens
  • Everything you save is in the cloud. If your password is not good, you can lose everything
The world we live in is digital. All the jobs you can find need storage in the cloud. That's where Dropbox helps you because you can save your information on the company's servers in an easy and secure way (if you have a good password) Now, the paid version of 2TB is to store a lot of information. I think there should be a paid version with less capacity. let's say 500Gb. Sometimes 2TB is a lot for one person
February 01, 2018

Dropbox Business Review

Rebecca Powell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox Business has been used with my company to share assets for multiple brands of ours both in house and third parties. A lot of third parties share their information to our in house team which makes it very easy to access and download even though they are in different countries and different time zones. It is very easy to use and very accessible.
  • Accessibility
  • Easy To Use
  • Mac and Desktop Friendly
  • Sometimes long load times for big files
Dropbox Business is well suited for companies that have a lot of large files in different formats because it allows 2TB. Once you share folders with others you never know how many files they are putting in as well, but I have never had to worry about space with Dropbox Business.
Sydney Graczyk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dropbox for Business is being used across the whole organization to share important documents. It addresses two main issues: easy access to documents on the go, and not using up so much space on our desktops.
  • Easy access for multiple users
  • Collaboration for all users in and out of the office
  • Stores large amounts of information without taking up space on computer
  • Wish there was more space to type in information about the documents you are reviewing
We rely on Dropbox for Business to share large photos and videos with those that work remotely. It is an easy way to share information on a broad spectrum without having to send so many emails, especially for photos. Dropbox for Business might not be well suited for information that is confidential as it can be easily shared.
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